System Administrator

I’m Abhishek Bhatia

Specializing in Enterprise IT, SCCM, & Automation

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PowerShell - Administrator
PS C:\Users\Abhi> |

Professional Summary

IT Associate with 9+ years of enterprise experience supporting Windows, macOS, and Linux environments. Proven track record in SCCM device management, Office 365 administration, and large-scale user support. Known for improving team efficiency through PowerShell scripting and documentation.

0+

Years Experience

0+

Tickets Resolved

L2/L3

Support Level

0%

Commitment

System Status Dashboard

Current operational capacity and technical stack.

Service Name Status
Windows / macOS / Linux OS
Operational
SCCM & Imaging
Operational
PowerShell Automation
Operational
Office 365 Administration
Operational
Active Directory & Azure AD
Operational
Network Troubleshooting
Operational

Career Timeline

Feb 2024 – Current

IT Associate

California Department of Corrections and Rehabilitation

Sacramento, CA

  • Resolved 1,000+ Tier 2 technical support tickets for Office of Legal Affairs staff.
  • Manage full lifecycle of devices via SCCM and provide 2nd-level field support.
  • Administer O365, Active Directory, and Mobile Devices (MDM).
Jun 2022 – May 2023

Senior Desktop Support Analyst

Samsung

Sacramento, CA

  • Provided Tier 2 support for enterprise users, managing incidents via ServiceNow.
  • Participated in pilot testing and rollout of new hardware/software using SCCM.
  • Performed proactive system health checks to minimize downtime.
Dec 2015 – Jun 2022

Senior IT Analyst

Nihalife

  • Senior escalation point for Windows, macOS, and Linux systems.
  • Led and mentored IT support staff; managed global IT modernization initiatives.
  • Administered AD, SCCM, and MDM configurations.

Featured Projects

Click to view Case Study Details

DRP Laptop Deployment

Automation & Rapid Deployment

Office Relocation

Infrastructure & Logistics

S Drive Shortcut Cleanup

PowerShell & Remote Remediation

Contact Me

Let’s Connect

I am always open to discussing new opportunities, specifically in Enterprise IT, System Administration, and IT Operations.

Sacramento, CA